last updated: 17 May 2018
Votegoat may change this policy from time to time by updating this page.
You may have chosen to have your personal information added to, or been added to, our contact database for marketing purposes prior to 25 May 2018. Where this is the case we will only continue to use your information if it serves our legitimate interest in maintaining contact with you.
Information we collect: General usage of our website
When using our website, we collect very basic information about your usage of our website, such as the pages you visit and length of time you spend on the website. We also collect your IP address (Internet Protocol) which tells us how you are accessing our website, including location and device information.
We ask for basic personal information if you submit an enquiry to us using the online contact form.
Information we collect: Making an enquiry
Should you use the ‘Contact’ form on our website or call us on the telephone, we may collect your personal information such as name, telephone number, email address, the company you work for and some optional information about the nature of your enquiry. The only mandatory field on the Contact form is your email address so that we can respond to your enquiry.
Should you send an enquiry directly to firstname.lastname@example.org we only collect your email address and the information that you decide to include in the body of the email that you send.
What we do with the information we gather: From general usage of our website
The information we gather from your IP address on how you are accessing our website is used for us to analyse the website’s performance, effectiveness and reach.
What we do with the information we gather: When you make an enquiry
Once we have your consent, we will send you emails from time to time with news, product information, promotions, invitations to events and other information that we think you may find interesting.
You can update your subscription preferences or unsubscribe from our marketing emails at anytime by clicking the links at the bottom of every email we send you or by emailing us at email@example.com.
We retain your contact information until you become a client and indefinitely thereafter, unless you request that it is removed from our records. Periodically, we delete contact data considered to be unnecessary or out of date.
We are committed to ensuring that your information is kept securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How we use web beacons
We use web beacons in some of our emails.
When we send some emails we may decide to track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our approach for specific segments of our database. To do this, we include single pixel gifs, also called web beacons, in emails we send.
Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We use the data from those Web Beacons to create reports about how our email performed and what actions you took.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation 2018.
If you ask us to delete your data we will acknowledge your request within 14 working days.
Our site and services are not intended for, nor marketed or directed toward, children under the age of 18 and we do not knowingly collect personal information from children under 18 years of age.
If you believe your child may have provided us with personal information without your consent, you may alert us at firstname.lastname@example.org and we will promptly take steps to delete such information as laid out in the clause above titled ‘Controlling your personal data’.